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High

Conduent Business Services Identifies Major Security Breach Affecting Millions

Conduent Business Services, a global provider of backend data processing for healthcare and government organizations, identified a security breach on January 13, 2025.

Key points

  • Security breach identified on January 13, 2025.
  • Unauthorized access to systems occurred between October 21, 2024, and January 13, 2025.
  • Affected at least 25 million individuals, with some reports indicating over 62.2 million.

Connected intelligence

Signal brief

Follow the organization, likely method and potential impact to explore connected Shadow Tier intelligence.

02

Likely method

Hacking · Confidentiality impact

Threat source not confirmed

03

Potential impact

Potential data exposure

Confidentiality

Published
Jan 13, 2025
Updated
Jul 1, 2026
Confidence
High
Evidence
2 sources

Structured assessment

Signal analysis

This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.

Threat source

Threat source not confirmed

Watch internet-facing systems, credential abuse and exploit activity.

Business impact

Potential data exposure
Impact area
Confidentiality
Likely asset
User or customer data

Mentioned entities

ConduentData DisclosureConduent Business Services Identifies MajorBusiness ServicesUnauthorizedAffected

Quick context

Questions about this signal

What happened in this signal?

Conduent Business Services, a global provider of backend data processing for healthcare and government organizations, identified a security breach on January 13, 2025. A forensic investigation revealed that hackers had unauthorized access to its computer network for three months, from October 21, 2024, to January 13, 2025. This incident led to the theft of personal data belonging to at least 25 million individuals, with some reports suggesting over 62.2 million affected. The compromised data included highly sensitive personal and healthcare-related information.

When was this signal reported?

Shadow Tier lists Jan 13, 2025 as the signal date.

Which organization is connected to this signal?

Conduent is the organization connected to this public signal.

Explore Conduent