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Confidence HighJan 13, 2025conduent.com

Conduent Business Services Identifies Major Security Breach Affecting Millions

PatternExternal actor · Hacking · Confidentiality impact

Conduent Business Services, a global provider of backend data processing for healthcare and government organizations, identified a security breach on January 13, 2025. A forensic investigation revealed that hackers had unauthorized access to its computer network for three months, from October 21, 2024, to January 13, 2025. This incident led to the theft of personal data belonging to at least 25 million individuals, with some reports suggesting over 62.2 million affected. The compromised data included highly sensitive personal and healthcare-related information.

Signal date
Jan 13, 2025
Updated
Jul 1, 2026
Confidence
High
Sources
2 sources
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Conduent

Sector
Public Administration
Signals
1 linked

Signal context

First seen: Jan 13, 2025

Last updated: Jul 1, 2026

Status: Public signal

Key points

  • Security breach identified on January 13, 2025.
  • Unauthorized access to systems occurred between October 21, 2024, and January 13, 2025.
  • Affected at least 25 million individuals, with some reports indicating over 62.2 million.

Signal analysis

Beta

This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.

Affected organization
Conduent logo
Conduent

Sector: Public Administration

Likely country: Location not provided

Estimated
Threat source
Hacking activity

Watch internet-facing systems, credential abuse and exploit activity.

  • Source type: outside the affected organization
Business impact
Potential data exposure

Impact area: Confidentiality

Likely asset: User or customer data

Trend context
64 signals with similar action pattern
  • 1 signal in the same sector
  • 86 signals with the same likely impact area
  • 1 signal linked to this organization/domain
Mentioned entities
ConduentData DisclosureConduent Business Services Identifies MajorBusiness ServicesUnauthorizedAffected

External sources

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