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Medium

Eurofiber France Suffers Data Breach Affecting Ticket and Customer Portals

Eurofiber France, a European fiber operator, confirmed a cybersecurity incident detected on November 13, 2025.

Key points

  • Cybersecurity incident detected on November 13, 2025.
  • Exploited a software vulnerability in the ticket management platform and ATE customer portal.
  • Affected Eurofiber France and its regional brands/subsidiaries.

Connected intelligence

Signal brief

Follow the organization, likely method and potential impact to explore connected Shadow Tier intelligence.

02

Likely method

Hacking · Confidentiality impact

Threat source not confirmed

03

Potential impact

Data Exposure

Confidentiality

Published
Nov 13, 2025
Updated
Jun 25, 2026
Confidence
Medium
Evidence
2 sources

Structured assessment

Signal analysis

This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.

Threat source

Threat source not confirmed

Watch internet-facing systems, credential abuse and exploit activity.

Business impact

Potential data exposure
Impact area
Confidentiality
Likely asset
User or customer data, Server or cloud data store

Mentioned entities

EurofiberData DisclosureAffecting Ticket and Customer PortalsEurofiber FranceEuropeanThreatATEFrance andAveliaEurafibre

Quick context

Questions about this signal

What happened in this signal?

Eurofiber France, a European fiber operator, confirmed a cybersecurity incident detected on November 13, 2025. Threat actors exploited a software vulnerability to breach its ticket management platform and the ATE customer portal, stealing data and attempting extortion. The breach primarily affected customers in France and its subsidiaries (Avelia, Eurafibre, FullSave, Netiwan, Eurofiber Cloud Infra France). Stolen data may include SSH private keys, VPN configurations, API keys, SQL backups, source code, support tickets, and internal messages.

When was this signal reported?

Shadow Tier lists Nov 13, 2025 as the signal date.

Which organization is connected to this signal?

Eurofiber is the organization connected to this public signal.

Explore Eurofiber
Which impact area is relevant?

This signal is connected to data exposure and breach intelligence based on its reported consequences.

Explore data exposure and breach intelligence