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High

LG Uplus Discloses Ixio AI Call App Data Leak Affecting 36 Customers

LG Uplus, a South Korean telecommunications provider, reported a data leak on December 6, 2025, involving its AI-based call app, Ixio.

Key points

  • LG Uplus disclosed a data leak on December 6, 2025, related to its Ixio AI call app.
  • A cache setting error exposed call information of 36 customers to 101 other users.
  • Exposed data included phone numbers, call times, and call content summaries.

Connected intelligence

Signal brief

Follow the organization, likely method and potential impact to explore connected Shadow Tier intelligence.

02

Likely method

Error · Confidentiality impact

Threat source not confirmed

03

Potential impact

Data Exposure

Confidentiality

Published
Dec 6, 2025
Updated
Jul 2, 2026
Confidence
High
Evidence
2 sources

Structured assessment

Signal analysis

This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.

Threat source

Threat source not confirmed

Watch process controls, misconfiguration and accidental disclosure paths.

Business impact

Potential data exposure
Impact area
Confidentiality
Likely asset
User or customer data

Mentioned entities

LguplusData DisclosureLG Uplus Discloses Ixio AICustomers LG UplusSouth KoreanAI-basedIxio. APersonal Information Protection CommissionPIPCLG Uplus

Quick context

Questions about this signal

What happened in this signal?

LG Uplus, a South Korean telecommunications provider, reported a data leak on December 6, 2025, involving its AI-based call app, Ixio. A cache setting error during operational improvement work temporarily exposed call information of 36 customers to 101 other users. The exposed data included counterparty phone numbers, call times, and one-line call content summaries. The company proactively reported the incident to the Personal Information Protection Commission (PIPC) and emphasized it was due to human error, not hacking.

When was this signal reported?

Shadow Tier lists Dec 6, 2025 as the signal date.

Which organization is connected to this signal?

Lguplus is the organization connected to this public signal.

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Which impact area is relevant?

This signal is connected to data exposure and breach intelligence based on its reported consequences.

Explore data exposure and breach intelligence