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High

Norauto affected by data leak, 78,000 customers' data and identity document numbers exposed

Norauto, a French automotive maintenance company, confirmed on December 3, 2024, that it was affected by a data leak impacting 78,000 customers.

Key points

  • 78,000 customers affected.
  • Data linked to rental service targeted.
  • Compromised data: names, addresses, emails, phone numbers, loyalty card numbers, identity document numbers.

Connected intelligence

Signal brief

Follow the organization, likely method and potential impact to explore connected Shadow Tier intelligence.

02

Likely method

Error · Confidentiality impact

Threat source not confirmed

03

Potential impact

Data Exposure

Confidentiality

Published
Dec 3, 2024
Updated
Jul 2, 2026
Confidence
High
Evidence
2 sources

Structured assessment

Signal analysis

This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.

Threat source

Threat source not confirmed

Watch process controls, misconfiguration and accidental disclosure paths.

Business impact

Potential data exposure
Impact area
Confidentiality
Likely asset
User or customer data

Mentioned entities

NorautoData DisclosureNorautoFrenchCNILCompromised

Quick context

Questions about this signal

What happened in this signal?

Norauto, a French automotive maintenance company, confirmed on December 3, 2024, that it was affected by a data leak impacting 78,000 customers. The compromised data, specifically linked to its rental service, includes names, first names, email and postal addresses, phone numbers, loyalty card numbers, and in some cases, identity document numbers. The company stated it immediately took measures to stop the attack and reinforce security, and notified the CNIL (French data protection authority).

When was this signal reported?

Shadow Tier lists Dec 3, 2024 as the signal date.

Which organization is connected to this signal?

Norauto is the organization connected to this public signal.

Explore Norauto
Which impact area is relevant?

This signal is connected to data exposure and breach intelligence based on its reported consequences.

Explore data exposure and breach intelligence