Pitney Bowes Inc. hit by ShinyHunters ransomware, 25M Salesforce records compromised
Pitney Bowes Inc., a US-based business services company, was affected by a ransomware attack carried out by the ShinyHunters group.
Key points
- Ransomware attack by ShinyHunters group.
- Breach date: April 18, 2026.
- Over 25 million Salesforce records compromised.
Connected intelligence
Signal brief
Follow the organization, likely method and potential impact to explore connected Shadow Tier intelligence.
Organization
- Published
- Apr 18, 2026
- Updated
- Jul 3, 2026
- Confidence
- High
- Evidence
- 2 sources
Structured assessment
Signal analysis
This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.
Threat source
Watch ransomware, endpoint compromise and business interruption exposure.
Business impact
- Impact area
- Confidentiality, Availability
- Likely asset
- User or customer data
Mentioned entities
Quick context
Questions about this signal
What happened in this signal?
Pitney Bowes Inc., a US-based business services company, was affected by a ransomware attack carried out by the ShinyHunters group. The breach, which occurred on April 18, 2026, resulted in the compromise of over 25 million Salesforce records containing Personally Identifiable Information (PII). ShinyHunters issued an extortion threat with a deadline of April 21, 2026, demanding payment to prevent the leak of the stolen data.
When was this signal reported?
Shadow Tier lists Apr 18, 2026 as the signal date.
Which organization is connected to this signal?
Pb is the organization connected to this public signal.
Explore PbWhich attack pattern is relevant?
This signal is connected to current ransomware incidents based on its reported incident context.
Explore current ransomware incidentsWhich impact area is relevant?
This signal is connected to data exposure and breach intelligence based on its reported consequences.
Explore data exposure and breach intelligenceRelated signals
Compare shared topics, actors and incident patterns before opening the full signal.
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It has also lodged a police report and notified the Personal Data Protection Commission, and urged the public to remain vigilant against phishing emails, websites, text messages and phone calls from parties claiming to represent government agencies or other organisations. “We apologise for the concern and inconvenience this incident may cause,” the SLA said. The incident underscores the long-standing risk of real personal data finding its way into development and test environments , which are typically less closely guarded than production systems – a risk that is compounded when those environments are operated by third parties. It is also the latest in a series of supply chain security incidents in Singapore in recent years. In April 2025, Toppan Next Tech, a printing supplier for DBS Bank and the Singapore branch of Bank of China, was hit by a ransomware attack that saw customer data stolen by the threat actor . 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