Roger Keith & Sons Insurance Agency Suffers Data Breach via Phishing Attack
Roger Keith & Sons Insurance Agency discovered on January 27, 2025, that an unauthorized party gained access to an employee email account and its internal network via a remote desktop tool, following a phishing attack.
Key points
- Unauthorized access to an employee email account and internal network on January 27, 2025.
- Access gained through a phishing attack and remote desktop tool.
- Compromised PII and PHI included names, dates of birth, Social Security numbers, financial account numbers, driver's license numbers, credit/debit card numbers, passport numbers, mothers' maiden names, military IDs, usernames/passwords, and limited h
Connected intelligence
Signal brief
Follow the organization, likely method and potential impact to explore connected Shadow Tier intelligence.
- Published
- Jan 27, 2025
- Updated
- Jul 1, 2026
- Confidence
- High
- Evidence
- 1 source
Structured assessment
Signal analysis
This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.
Threat source
Watch phishing, executive impersonation and account-takeover exposure.
- Source type: possible insider or internal misuse
Business impact
- Impact area
- Confidentiality
- Likely asset
- User or customer data
Mentioned entities
Quick context
Questions about this signal
What happened in this signal?
Roger Keith & Sons Insurance Agency discovered on January 27, 2025, that an unauthorized party gained access to an employee email account and its internal network via a remote desktop tool, following a phishing attack. The incident compromised sensitive personal and protected health information of clients.
When was this signal reported?
Shadow Tier lists Jan 27, 2025 as the signal date.
Which organization is connected to this signal?
Rogerkeith is the organization connected to this public signal.
Explore RogerkeithWhich attack pattern is relevant?
This signal is connected to phishing and social-engineering intelligence based on its reported incident context.
Explore phishing and social-engineering intelligenceWhich sector context is relevant?
This signal is connected to insurance cybersecurity intelligence.
Explore insurance cybersecurity intelligenceRelated signals
Compare shared topics, actors and incident patterns before opening the full signal.
Xsolis Data Breach Exposes 1.4 Million Patient Records Across Eight Health Systems
A targeted phishing attack on healthcare AI company Xsolis has exposed the data of at least 1.4 million patients across eight U.S. health systems. Xsolis develops utilization management and care coordination technology widely used by hospitals and health systems. This breach now ranks among the most significant healthcare vendor cyberattacks of 2026. The U.S. Department of Health and Human Services (HHS) confirmed the patient impact figure on June 22, after Xsolis filed its breach report on June 5. Moreover, legal action over the incident has already been filed in at least one case, signaling growing accountability pressure on AI vendors handling sensitive patient data. The breach did not begin with the disclosure. Instead, the unauthorized access occurred months earlier. On January 20, 2026, an unidentified actor accessed portions of Xsolis’s IT environment. The attacker then acquired a limited number of files from within the system. Xsolis did not report the incident to HHS until June 5 — roughly four and a half months after the initial intrusion. This delay has drawn scrutiny. Furthermore, Hendrick Health in Abilene, Texas, faced a separate lawsuit specifically citing delayed patient notification as a key concern. Xsolis has stated the company is not currently aware of any misuse of the stolen data. However, the company has declined to specify which types of patient information were exposed. A spokesperson confirmed Xsolis is notifying affected individuals but is not commenting beyond its June 5 public statement. The following health systems have confirmed involvement in the Xsolis data breach : Rochester Regional Health — Rochester, N.Y. Together, these eight organizations collectively serve patients across six states. Consequently, the breach spans a wide geographic footprint — from the Pacific Northwest to the Southeast and Midwest. Xsolis took several steps after discovering the breach . First, the company reported the incident to HHS on June 5. Next, it began notifying affected patients directly. Additionally, Xsolis released a formal public statement through PR Newswire acknowledging the security incident. However, critics note that the five-month gap between the January intrusion and the June disclosure raises serious questions. Under HIPAA, covered entities and business associates generally must report breaches within 60 days of discovery. Health systems and regulators are now examining whether this timeline met legal standards. Why This Breach Matters for Healthcare AI This incident highlights a critical vulnerability in modern healthcare operations. Health systems increasingly rely on third-party AI vendors for functions like utilization management and care coordination. As a result, these vendors hold highly sensitive patient records — making them attractive targets for cybercriminals. Phishing attacks remain the leading method hackers use to gain unauthorized access. Notably, a single successful phishing email at a vendor like Xsolis can cascade into a breach affecting millions of patients at multiple health systems simultaneously. Third-Party Risk in Healthcare Is Growing Third-party vendor breaches now account for a rising share of healthcare data incidents. Therefore, health systems that outsource clinical and operational functions to AI companies must treat vendor cybersecurity as a direct extension of their own risk management. Regulators, including HHS’s Office for Civil Rights, actively scrutinize business associate agreements (BAAs) and breach timelines. Health systems found to lack adequate vendor oversight face fines and reputational harm alongside their vendors. Health system leaders should act quickly when a vendor breach occurs. First, they must verify whether their organization was part of the affected vendor’s client base. Next, they should request a full incident report from the vendor, including the timeline and scope of data access. Additionally, health systems must assess their own HIPAA obligations independently. Even when a vendor like Xsolis handles patient notifications, the covered health system retains compliance responsibility. Going forward, health systems should strengthen third-party risk programs. Key actions include conducting annual security assessments of all AI and health IT vendors, requiring vendors to carry cyber liability insurance, and including clear breach notification timelines in every BAA. Furthermore, phishing awareness training must extend beyond a health system’s own staff. Health systems should require vendors to demonstrate regular employee security training as a contract condition. Ultimately, a vendor’s security posture directly affects every patient record that vendor touches. Vendor breaches, regulatory shifts, and the governance gaps in between. Here's what happened this month in third-party risk management news. Financial institutions are legally accountable for what their vendors do with customer data. Outsourcing a function doesn't outsource the liability that comes with it — a principle that runs through GLBA Safeguards Rule requirements, state privacy laws, and open banking obligations under Part 1033. Vendor contracts need to do more than check a compliance box: they should specify permitted data uses, require breach notification within 24–48 hours, include audit rights, and address AI governance for any vendor using automated decision-making. Fourth-party risk also warrants explicit contract language requiring vendors to disclose and flow down obligations to their own subcontractors. A phishing attack on a healthcare AI vendor exposed 1.4 million patient records. Xsolis, which provides AI-powered utilization management to hospitals and health insurers, was breached through a single phishing email, exposing Social Security numbers, health insurance details, and medical treatment records across seven major hospital systems including Mayo Clinic. At least one organization — Rochester Regional Health — had ended its relationship with Xsolis in 2021, yet its patient data was still in scope at the time of the breach. Most of the 1.4 million affected had no idea the vendor held their information at all. Third-party vendor incidents now account for 58% of all healthcare data breaches, and this case is a concrete reminder that data deletion at offboarding is a risk control, not an administrative afterthought. The Klue breach reached LastPass customer data. Attackers used OAuth tokens stolen from Klue to access LastPass's Salesforce environment, exposing customer names, contact details, and support case records. Password vaults were unaffected, but the stolen data is enough to fuel targeted phishing. Fourth-party risk in practice: a vendor relationship several steps removed still produced direct customer harm. How to Avoid Common Third-Party Risk Management Mistakes
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Axios npm package compromised in supply chain attack on July 23, 2026
On July 23, 2026, the Axios npm package, a widely used JavaScript HTTP client, was compromised in a sophisticated supply chain attack. The attackers hijacked a maintainer account and injected a malicious dependency, `plain-crypto-js`, into versions `axios@1.14.1` and `axios@0.30.4`. This malicious dependency was designed to download multi-stage payloads, including a remote access trojan, onto developer machines and CI/CD pipelines globally. The compromise was detected and the malicious packages were removed from npm within approximately three hours. The attack was characterized by its operational sophistication, bypassing standard security controls like MFA through a targeted social engineering campaign against the maintainer. The malicious code was capable of breaching major operating systems including Windows, macOS, and Linux. CISA issued an alert providing guidance for detection and remediation, urging organizations to monitor code repositories, CI/CD pipelines, and developer machines, and to rotate credentials that may have been exposed. Google Threat Intelligence Group publicly attributed the compromise to UNC1069, a North Korea-nexus, financially motivated threat actor. The incident highlights the significant risks associated with software supply chain attacks and the importance of robust security measures for open-source dependencies.
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Dropbox Suffers Data Breach in Phishing Attack Targeting GitHub Account
Dropbox, a cloud storage company, experienced a data breach when its GitHub account was compromised on October 13. The attackers gained access to 130 code repositories containing sensitive data, including API keys used by Dropbox developers. The incident was a result of a successful email phishing campaign that targeted Dropbox employees, impersonating CircleCI, a continuous integration and delivery platform. The phishing emails directed victims to a fake login page where they were prompted to enter their GitHub credentials and a One-Time Password (OTP) from their hardware authentication key. Dropbox was notified of the potential breach by GitHub on October 14. While the attackers accessed some credentials and API keys, Dropbox stated that customer accounts, passwords, or payment information were not compromised, nor were its core apps or infrastructure. The data accessed also included the names and email addresses of a few thousand Dropbox employees, current and past customers, sales leads, and vendors. In response, Dropbox is enhancing its security by implementing WebAuthn and hardware tokens or biometrics.
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DoorDash Confirms Data Breach After Social Engineering Attack
DoorDash, the popular food delivery platform, publicly acknowledged a cybersecurity incident that compromised the personal information of an undisclosed number of users. The breach, which occurred on October 25, was a result of a social engineering attack targeting a company employee. This allowed an unauthorized third party to gain access to DoorDash's internal systems. The compromised data varied by individual but potentially included first and last names, phone numbers, email addresses, and physical addresses of customers, Dashers (delivery drivers), and merchants across the United States, Canada, Australia, and New Zealand. DoorDash emphasized that no sensitive financial information, such as Social Security numbers, government-issued IDs, driver's license details, bank information, or payment card data, was accessed. The company's security team identified and shut down the unauthorized access shortly after its detection, launched an internal investigation, and notified law enforcement. DoorDash has also implemented multiple security enhancements, including upgraded security systems and additional employee training programs focused on social engineering awareness. While the company has stated there is no indication the data has been misused for fraud or identity theft, affected users are advised to be cautious of unsolicited communications requesting personal information. This incident marks DoorDash's third known cybersecurity incident in six years, highlighting the persistent threat of social engineering attacks.
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Qualtrics users impacted by Canvas (Instructure) nationwide data breach
A widespread security incident affecting Canvas, a learning management system by Instructure, impacted thousands of institutions, including Rutgers University, which utilizes the Qualtrics survey tool. Instructure notified Rutgers that while there was no indication of passwords, dates of birth, government identifiers, or financial information being involved, the specific Rutgers data compromised remains unclear. Instructure reportedly reached an agreement with the unauthorized threat actor, and the stolen data was returned and destroyed. Canvas remained operational throughout the incident.
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Lidl Online Shop Customer Data Stolen in IT Security Incident
Lidl, the popular retail chain, announced on July 11, 2026, that it experienced a security incident involving an external IT service provider, resulting in the theft of customer data from its online shop. Unidentified attackers gained temporary access to a separate file containing customer information. The compromised data includes customers' titles, first and last names, phone numbers, email addresses, dates of birth, and customer numbers. Lidl has confirmed that passwords, billing and delivery addresses, bank details, or other payment information were not affected, and customer accounts remain secure. The company has stated that there is currently no concrete evidence of the stolen data being misused, but it has proactively warned affected customers about potential phishing attempts and identity theft. Lidl advises customers to be extra cautious with communications from unknown sources. The IT service provider involved has taken immediate steps to restore security, strengthen system protection, and has filed a criminal complaint. IT experts are also involved in the investigation to enhance future data protection. The Office for Personal Data Protection has been informed and is monitoring the case.
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