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Confidence MediumJun 12, 2026servicenow.com

ServiceNow Discloses Security Incident Affecting Customer Data

PatternExternal actor · Hacking · Confidentiality impact

On June 12, 2026, American software company ServiceNow disclosed a security incident that resulted in attackers gaining access to customer data. The incident involved an API access flaw that exposed customer instance data. While specific details about the nature and volume of the compromised data were not immediately available, the disclosure confirmed unauthorized access to customer information.

Signal date
Jun 12, 2026
Updated
Jun 25, 2026
Confidence
Medium
Sources
1 source
servicenow.com logo

Servicenow

Sector
Information
Signals
1 linked

Signal context

First seen: Jun 12, 2026

Last updated: Jun 25, 2026

Status: Public signal

Key points

  • ServiceNow disclosed a security incident on June 12, 2026.
  • Attackers gained access to customer data.
  • An API access flaw exposed customer instance data.

Signal analysis

Beta

This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.

Affected organization
Servicenow logo
Servicenow

Sector: Information

Likely country: 🇺🇸 United States

inferred from signal text

    Estimated
    Threat source
    Hacking activity

    Watch internet-facing systems, credential abuse and exploit activity.

    • Source type: outside the affected organization
    Business impact
    Potential data exposure

    Impact area: Confidentiality

    Likely asset: User or customer data

    Trend context
    74 signals with similar action pattern
    • 29 signals in the same sector
    • 93 signals with the same likely impact area
    • 1 signal linked to this organization/domain
    Mentioned entities
    ServicenowData DisclosureAmericanServiceNowAPIWhileAttackersAn API

    External sources

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