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Confidence MediumJun 5, 2026servicenow.com

ServiceNow Discloses Security Incident Exploiting Unauthenticated Access Flaw

PatternExternal actor · Hacking · Confidentiality impact

ServiceNow warned of a security incident where unknown threat actors exploited an unauthenticated access flaw through a vulnerable API endpoint to gain unauthorized access and query data from customer instances. Malicious activity commenced on June 2, 2026, with customers reporting the issue via bug bounty programs on June 3-4, 2026. ServiceNow applied a security update to hosted customer instances on June 5, 2026, to remediate the vulnerability and limit access to authenticated users. A subset of customer instances was successfully queried.

Signal date
Jun 5, 2026
Updated
Jun 29, 2026
Confidence
Medium
Sources
4 sources
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Servicenow

Sector
Professional, Scientific, and Technical Services
Signals
1 linked

Signal context

First seen: Jun 5, 2026

Last updated: Jun 29, 2026

Status: Public signal

Key points

  • Unauthenticated access flaw exploited via API endpoint
  • Unknown threat actors gained unauthorized access to customer instances
  • Malicious activity began June 2, 2026

Signal analysis

Beta

This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.

Affected organization
Servicenow logo
Servicenow

Sector: Professional, Scientific, and Technical Services

Likely country: Location not provided

Estimated
Threat source
Hacking activity

Watch internet-facing systems, credential abuse and exploit activity.

  • Source type: outside the affected organization
Business impact
Potential data exposure

Impact area: Confidentiality

Likely asset: User or customer data

Trend context
69 signals with similar action pattern
  • 5 signals in the same sector
  • 90 signals with the same likely impact area
  • 1 signal linked to this organization/domain
Mentioned entities
ServicenowData DisclosureUnauthenticated Access Flaw ServiceNowAPIMaliciousServiceNowUnauthenticatedUnknown

External sources

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