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Confidence MediumJun 12, 2026servicenow.com

ServiceNow Discloses Security Incident Exposing Customer Data

PatternExternal actor · Hacking · Confidentiality impact

ServiceNow disclosed a security incident on June 12, 2026, where customer data was exposed due to an unauthenticated API vulnerability. The company patched the vulnerability but did not provide specific details on the exact data impacted or the number of affected customers. ServiceNow instances typically store sensitive enterprise information, including IT support tickets, employee records, internal documentation, asset inventories, security incident reports, workflow data, and configuration details for corporate systems and services.

Signal date
Jun 12, 2026
Updated
Jun 30, 2026
Confidence
Medium
Sources
4 sources
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Servicenow

Sector
Retail Trade
Signals
1 linked

Signal context

First seen: Jun 12, 2026

Last updated: Jun 30, 2026

Status: Public signal

Key points

  • Customer data exposed due to an unauthenticated API vulnerability.
  • Vulnerability has been patched.
  • Specific details on impacted data and number of affected customers not fully disclosed.

Signal analysis

Beta

This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.

Affected organization
Servicenow logo
Servicenow

Sector: Retail Trade

Likely country: Location not provided

Estimated
Threat source
Hacking activity

The feed marks multiple actor roles. Treat this as a review signal rather than a final attribution.

  • Source type: outside the affected organization
  • Source type: possible insider or internal misuse
Business impact
Potential data exposure

Impact area: Confidentiality

Likely asset: User or customer data

Trend context
66 signals with similar action pattern
  • 2 signals in the same sector
  • 88 signals with the same likely impact area
  • 1 signal linked to this organization/domain
Mentioned entities
ServicenowData DisclosureAPIServiceNowCustomerVulnerabilitySpecific

External sources

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