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Medium

ServiceNow Discloses Security Incident Exposing Customer Data

ServiceNow disclosed a security incident on June 12, 2026, where customer data was exposed due to an unauthenticated API vulnerability.

Key points

  • Customer data exposed due to an unauthenticated API vulnerability.
  • Vulnerability has been patched.
  • Specific details on impacted data and number of affected customers not fully disclosed.

Connected intelligence

Signal brief

Follow the organization, likely method and potential impact to explore connected Shadow Tier intelligence.

03

Potential impact

Data Exposure

Confidentiality

Published
Jun 12, 2026
Updated
Jun 30, 2026
Confidence
Medium
Evidence
4 sources

Structured assessment

Signal analysis

This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.

Threat source

Hacking activity

Watch internet-facing systems, credential abuse and exploit activity.

  • Source type: possible insider or internal misuse

Business impact

Potential data exposure
Impact area
Confidentiality
Likely asset
User or customer data

Mentioned entities

ServicenowData DisclosureAPIServiceNowCustomerVulnerabilitySpecific

Quick context

Questions about this signal

What happened in this signal?

ServiceNow disclosed a security incident on June 12, 2026, where customer data was exposed due to an unauthenticated API vulnerability. The company patched the vulnerability but did not provide specific details on the exact data impacted or the number of affected customers. ServiceNow instances typically store sensitive enterprise information, including IT support tickets, employee records, internal documentation, asset inventories, security incident reports, workflow data, and configuration details for corporate systems and services.

When was this signal reported?

Shadow Tier lists Jun 12, 2026 as the signal date.

Which organization is connected to this signal?

Servicenow is the organization connected to this public signal.

Explore Servicenow
Which impact area is relevant?

This signal is connected to data exposure and breach intelligence based on its reported consequences.

Explore data exposure and breach intelligence