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High

TalkTalk Confirms Data Breach Involving Third-Party Supplier

UK telecommunications firm TalkTalk confirmed on January 27, 2025, that it was investigating a data breach.

Key points

  • Hacker 'b0nd' claimed to have stolen data of 18.8 million customers.
  • Data allegedly obtained from a third-party supplier's system (believed to be CSG Ascendon).
  • Exposed information included names, email addresses, IP addresses, phone numbers, and subscriber PINs.

Connected intelligence

Signal brief

Follow the organization, likely method and potential impact to explore connected Shadow Tier intelligence.

02

Likely method

Partner actor · Confidentiality impact

Possible third-party involvement

03

Potential impact

Data Exposure

Confidentiality

Published
Jan 27, 2025
Updated
Jul 1, 2026
Confidence
High
Evidence
3 sources

Structured assessment

Signal analysis

This analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.

Threat source

Possible third-party involvement

Watch exposure paths that could affect data, operations or third-party trust.

  • Source type: supplier or third-party involvement

Business impact

Potential data exposure
Impact area
Confidentiality
Likely asset
User or customer data

Mentioned entities

TalktalkData DisclosureThird-Party Supplier UKTalkTalkHackerCSG AscendonExposedPINs

Quick context

Questions about this signal

What happened in this signal?

UK telecommunications firm TalkTalk confirmed on January 27, 2025, that it was investigating a data breach. A hacker, known as 'b0nd,' claimed to have stolen personal data from approximately 18.8 million current and former customers from a third-party supplier's system. TalkTalk, however, disputed the scale of the breach, stating the number was 'wholly inaccurate and very significantly overstated.'

When was this signal reported?

Shadow Tier lists Jan 27, 2025 as the signal date.

Which organization is connected to this signal?

Talktalk is the organization connected to this public signal.

Explore Talktalk
Which impact area is relevant?

This signal is connected to data exposure and breach intelligence based on its reported consequences.

Explore data exposure and breach intelligence