Auchan suffers cyberattack, data of over 500,000 loyalty customers stolen
On November 19, 2024, French retail giant Auchan announced it was the victim of a cyberattack that targeted personal data of over 500,000 customers enrolled in its loyalty program. The stolen data included names, first names, email addresses, postal addresses, phone numbers, family composition (if provided), dates of birth, loyalty card numbers, and loyalty pot amounts. Auchan confirmed that banking data, passwords, and loyalty card PINs were not affected. The incident was contained, and the company notified the French data protection authority (CNIL) and affected customers.
Signal context
First seen: Nov 19, 2024
Last updated: Jul 2, 2026
Status: Public signal
Key points
- Cyberattack affected over 500,000 Auchan loyalty program customers.
- Stolen data includes names, contact details, family composition, date of birth, loyalty card number, and loyalty pot amount.
- Banking data, passwords, and PINs were not compromised.
Signal analysis
BetaThis analysis groups the signal by industry, likely incident action and impacted security area. It helps compare this signal with other published signals without treating the labels as final determinations.
Sector: Retail Trade
Likely country: 🇫🇷 France
inferred from company domain
Watch internet-facing systems, credential abuse and exploit activity.
- Source type: outside the affected organization
Impact area: Confidentiality
Likely asset: User or customer data
- 1 signal in the same sector
- 88 signals with the same likely impact area
- 1 signal linked to this organization/domain
External sources
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